Shipping Policy
At Allure Bathware, we aim to deliver your order as quickly and smoothly as possible. Below, you’ll find all the details about our shipping process, including handling times, order cut-off times, delivery estimates, shipping costs, and tracking information.
Shipping Overview
| Shipping Detail | Information |
|---|---|
| Shipping Coverage | Australia-wide only |
| International Shipping | Not currently available |
| Shipping Cost | Calculated at checkout based on product weight, dimensions, quantity, and delivery location |
| Timezone | (GMT+10:00) Australian Eastern Standard Time (Sydney) |
| Fulfilment Days | Monday – Saturday |
| Shipping Days | Monday – Saturday |
Shipping Costs
Shipping costs are calculated automatically at checkout based on the weight, dimensions, and quantity of products in your order, as well as the delivery location.
Free Shipping Thresholds
| Location | Free Shipping Threshold |
| Sydney Metro | Orders over $1,000 |
| Metro NSW, VIC, QLD & ACT | Orders over $1,500 |
| Metro SA | Orders over $2,000 |
For orders that do not qualify for free shipping, shipping costs will be calculated and displayed at checkout before payment is completed.
Additional shipping charges may apply for regional, remote, or difficult-to-access locations.
Order Cut-Off Time
Orders placed before the cut-off time below are typically processed the same business day.
| Detail | Information |
| Order Cut-Off Time | 2:00 PM |
| Timezone | (GMT+10:00) Australian Eastern Standard Time (Sydney) |
| Processing Days | Monday – Saturday |
Orders placed after 2:00 PM will generally be processed on the next business day.
Handling Time
| Detail | Timeframe |
| Handling Time | 1–2 business days |
| Fulfilment Schedule | Monday – Saturday |
All orders are processed and dispatched within 1–2 business days.
Transit Time
| Destination | Estimated Transit Time |
| Australia-wide | 2–5 business days |
Transit times may vary depending on your location and carrier conditions.
Estimated Delivery Time
| Destination | Estimated Delivery Time |
| Australia-wide | 3–7 business days |
Estimated delivery time includes both handling and transit timeframes.
Shipping Carriers
We ship using trusted Australian carriers, including:
- StarTrack
- Australia Post
- Team Global Express
- Allied Express
The carrier used will depend on your location and the nature of your order.
All shipments are fully insured for your peace of mind.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing your tracking number and tracking link.
Shipping Restrictions
We currently do not have any specific shipping restrictions and deliver Australia-wide.
Contact Information
| Detail | Information |
| Business Name | Allure Bathware |
| Business Address | 327 Pennant Hills Rd, Pennant Hills NSW 2120, Australia |
| info@allurebathware.com.au | |
| Phone | (02) 8395 3202 |
Customer Service Hours
| Day | Hours |
| Monday – Friday | 8:00 AM – 5:00 PM (AEST) |
| Saturday | 8:00 AM – 2:00 PM (AEST) |
We aim to respond to all enquiries within 24 hours.